Contact us

  • 1924 Gold Coast Highway, Miami, QLD, 4220

Personal loan phone number

Contact us directly about a personal loan on 1300 727 431 or request a call back and one of our friendly personal loan consultants will phone you.

Your personal file manager

If you wish to speak with your personal file manager, or access or correct your personal information supplied during the application process, please contact your customer relationship manager on 1300 727 431 or email customer-service@rapidloans.com.au

Request a callback

To request a call back please complete the form. One of our consultants will contact you shortly.





Rapid Loans

How can Rapid Loans help?

Need to know what personal loans are available in Sydney, Melbourne, Brisbane, Perth, Adelaide, or anywhere in Australia? Contact Rapid Loans today to speak to one of our friendly loan consultants about your personal loan application.

Rapid Loans is one of Australia’s leading providers of personal loans. We understand that when you need a short term loan, you generally need it fast!

That’s why we make it our mission to make the loan application process as quick and simple as possible. You can apply online instantly, or call 1300 727 431 to speak to a personal loans consultant who will guide you through the application process.

Disputes & hardship – we listen to our customers

If you find yourself facing difficulty in meeting repayments as a result of some form of hardship, please contact Rapid Loans on 1300 727 431 or email customer-service@rapidloans.com.au.

If, for any reason, you have a complaint or dispute regarding your loan application or the loan itself, please contact Rapid Loans’ Internal Dispute Resolution (IDR) Manager to lodge your concerns.

Our Disputes Manager, in accordance with Rapid Loans’ Dispute Resolution Procedure, will consider your concerns, and report back to you as soon as possible (usually within 24 hours).

Disputes Manager: Phone 1300 727 431 or email IDR@rapidloans.com.au

All complaints are treated seriously and promptly and this service occurs at no charge to you.

External disputes resolution

In the unlikely event that your complaint, or dispute, is not settled to mutual satisfaction, you may contact our External Dispute Resolution organisation:

Financial Ombudsman Service Limited – www.fos.org.au – GPO Box 3 Melbourne VIC 3001 – Ph 1800 367 287, Fax (03) 9613 6399.

 

Alex, Sunshine West

I had a few unexpected bills to pay off and I needed a bit of extra cash fast. I couldn’t believe how quick the whole process was with Rapid Loans – from applying for some extra cash to actually getting it in my bank account. Now I can pay off my unexpected bills in my own time, knowing exactly how much my repayments are

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