Contact us about personal loans

Need some advice on finding a personal loan in Sydney, Melbourne, Brisbane, Perth, Adelaide, or anywhere in Australia? Contact Rapid Loans today to speak to one of our friendly loan consultants about your personal loan application.

Apply online today, or call 1300 727 431.

Personal loan phone number

Contact us directly about a personal loan on 1300 727 431 or request a call back and one of our friendly personal loan consultants will phone you.

Your Personal File Manager

If you wish to speak with your personal file manager, or access or correct your personal information supplied during the application process, please contact your customer relationship manager on 1300 727 431 or email customer-service@rapidloans.com.au

Request a callback

To request a call back please complete the form below. One of our consultants will contact you shortly.

CONTACT DETAILS

Mailing address:

Rapid Loans Pty Ltd
Privacy Officer PO Box 429
Miami QLD 4220
Australian Credit Licence 388847

T: 1300 727 431
F: 07 3251 0651

e: customer-service@rapidloans.com.au

 

How can Rapid Loans help?

Rapid Loans are Australia’s leading provider of personal loans. We understand that when you need a short term loan, you generally need it fast!

That’s why we make it our mission to make the loan application process as quick and simple as possible. You can apply online instantly, or call 1300 727 431 to speak to a personal loans consultant who will guide you through the application process.

DISPUTES & HARDSHIP – WE LISTEN TO OUR CUSTOMERS

If, for any reason, you find yourself facing difficulty in meeting repayments as a result of some form of hardship, please contact Rapid Loans on 1300 727 431 or email customer-service@rapidloans.com.au.

If, for any reason, you have a complaint or dispute regarding your loan application or the loan itself, please contact Rapid Loans’ Internal Dispute Resolution (IDR) Manager to lodge your concerns.

Our Disputes Manager, in accordance with Rapid Loans’ Dispute Resolution Procedure, will consider your concern, and report back to you as soon as possible. (usually within 24 hours).

Disputes Manager: Phone 1300 727 431 or email IDR@rapidloans.com.au

All complaints are treated seriously and promptly and this service occurs at no charge to you.

EXTERNAL DISPUTES RESOLUTION

In the unlikely event that your complaint, or dispute, is not settled to mutual satisfaction, you may contact our External Dispute Resolution organisation:

Financial Ombudsman Service Limited – www.fos.org.au – GPO Box 3 Melbourne VIC 3001 – Ph 1800 367 287, Fax (03) 9613 6399.